Nobody leaves home these days without their phone...otherwise you're naked right? Anytime...anywhere....you've got a speed-dial panic button on hand for when you need it most.

 

We will be there to assist you 24/7 no matter where you are. In any form of emergency where you are unable to contact us telephonically, by pressing the Panic button on your cell phone, our emergency alarm centre will contact you back to assess the emergency needs.

 

At the time of receiving this alert in our alarm centre, all your location details would have been populated into our case management system which will better assist our agents in sending the necessary help out to you.

 

The call centre responds to any emergency situation by deploying the appropriate service providers, which may include police, ambulance service, roadside assistance or, where the member has specified that they have private services (such as a private security company), these private service providers will also be deployed. The call centre acts as crisis managers and will provide total care for you whatever the situation.